Responsible Gaming
Gaming Should Be Entertainment, Not Income
Online pokies and casino games should only be played for entertainment purposes. Never view gambling as a way to earn money, solve financial problems, or supplement your income. The odds always favour the house, and losses are a real possibility. Set a budget you can afford to lose and stick to it.
Age Verification
In New Zealand, you must be 18 years of age or older to participate in gambling activities. It is illegal for anyone under 18 to gamble. If you are under the legal age, please do not access gambling services.
Warning Signs of Problem Gambling
If you recognise any of the following signs in yourself or someone you know, it may indicate problem gambling:
- Spending more money on gambling than you can afford to lose
- Gambling to recover losses (chasing losses)
- Hiding gambling activities or lying about how much you gamble
- Neglecting family, work, or personal responsibilities due to gambling
- Feeling anxious, irritable, or restless when not gambling
- Gambling with increasing amounts to achieve the same excitement
- Borrowing money to fund gambling
- Attempting to cut back or quit but being unable to do so
- Gambling as an escape from problems or emotional distress
Self-Help Tools & Safer Gambling Features
Most responsible online casinos provide tools to help you maintain control:
- Deposit Limits: Set a maximum amount you can deposit within a specific timeframe
- Loss Limits: Set a maximum amount you are willing to lose
- Session Time Limits: Restrict how long you can play in one session
- Reality Checks: Receive periodic reminders of how long you have been playing and how much you have spent
- Self-Exclusion: Temporarily or permanently exclude yourself from gambling sites
- Account Closure: Permanently close your account if needed
Use these tools to maintain healthy gambling habits and protect your wellbeing.
Support & Help Organizations
If you or someone you know is struggling with problem gambling, help is available:
New Zealand
- Gambling Harm Support Service: Free, confidential counselling and support for problem gambling
www.health.govt.nz - Problem Gambling Foundation: Support and resources for those affected by problem gambling
www.problemgambling.org.nz - Samaritans: 24/7 emotional support
Phone: 0800 726 666
International Support
- GamCare (UK): www.gamcare.org.uk
- GamStop (UK Self-Exclusion): www.gamstop.co.uk
- Gambling Help Online (Australia): www.gamblinghelponline.org.au
- Responsible Gambling Council (Canada): www.responsiblegambling.org
- National Council on Problem Gambling (USA): www.ncpgambling.org
Need Help?
If gambling is causing you harm or distress, please reach out for support today. There is no shame in seeking help—professional counsellors and support services are available and ready to assist you. Contact the Problem Gambling Foundation or your local health service to speak with someone confidentially.
Remember: Gambling should be fun. If it is not, stop and seek help.